CommsDirect Ltd is one of the largest independent mobile phone retail operations in Europe. With over 200 000 customers and almost 250 employees, our company works with the major network to provide our customers with the latest state of the art phones at amazing prices, and an excellent back up service to deal with any queries they may have.

Our head office is based in Cardiff city centre, and with a second site in Swansea city centre it’s nice and easy for our staff to get to work. Both sites are close to local amenities and all travel routes.

We’re on a winning streak at the moment having won several awards in the past year! Not only were we the Fastest Growing Company in Wales 2006, we topped of a fantastic year by winning the ‘Welsh Company of the Year 2007’.

Why work for us?

Here at CDL we are focussed on providing our staff with a working environment that promotes excellence in staff development. We recognise that everyone has a contribution to make to our business and do our best to match people to jobs that make best use of their talent.

We’re expanding faster than you can say ‘change my tariff’ so there’s plenty of opportunities to advance within our company. Over 90% of our coaches and managers have been promoted from within the organisation; they know the business inside out and have been instrumental in its success. All our managers undergo a management training programme to ensure they are expertly trained to give our staff the support they deserve.

We want the best staff and so we offer excellent rates of pay. Our sales people can expect realistic on target earnings of around £22 000 in their first year, with our top sales people earn over £25 000.

What training would I get?

On starting with the company our Sales Advisors undergo a thorough seven day induction training programme before moving on to our training ‘Academy’, where they will spend up to two weeks honing their sales skills before joining the main sales floor. Throughout the probationary period with the company, everyone will get coaching and feedback from our highly trained team. We want our employees to feel confident in their jobs so we try and provide them with all the tools they need to fulfil their potential, and of course earn good money!

Sales Advisors will receive regular refresher training, and we speak to each person every month to discuss their progress and set obtainable objectives to keep them occupied! There are also opportunities to work towards nationally recognised qualifications such as NVQs.