Based in Cardiff we are looking for an IT administrator with good communication skills. We require someone that can handle 1st line support calls. This person will need to be an excellent communicator and technically capable to deal with all first line type issues. Duties will include answering the telephone, logging calls, resolving issues both on the telephone and by visiting the user. You will need to have some knowledge of MS Windows (desktop and server), E-mail (Exchange), Internet, MS Office including Word, Excel and Access. Knowledge of general applications and SQL an advantage but not essential. This is a great opportunity for someone with limited IT exposure to enhance their skill set.
Conceptuality People Solutions Ltd is acting as an Employment Agency in relation to this vacancy.