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Customer Service / Sales Support Administrator

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  • Posted By: Prosper Recruitment
  • Address:
  • Contact: 01792 645 151
  • Date Posted: 24th Jul 2008
  • Salary: £18,000 + benefits
  • Location: Bridgend
  • Reference Code: SCJ2100
  • Views Since Posting: 61
  • Full Description:

    Our client’s goal is to help organisations to maximise their recycling potential and minimise the amount of waste being sent to Landfill. They have a successful track record in providing bespoke solutions for a diverse range of organisations. They now require a Customer Service / Sales Support Administrator to handle the day to day telephone calls at their main site. As the company grows you will be exposed to a wider range of business issues so the ability to learn quickly and spot opportunities is paramount in this position.

    General duties of the job:
    • Dealing with enquiries over the phone, relaying messages, progressing orders, customer queries and complaints in a professional manner
    • Forward all sales leads to Business Development Managers
    • Assisting account management team with new business roll outs.
    • Assisting with the sales department to help develop new business and potential business opportunities
    • Answering all incoming telephone calls and directing to the correct department / person.
    • General office administration duties in support of Customer Service and Sales (this includes some credit control and invoicing duties)

    Candidate Requirements:
    • Administration and customer services experience preferably from an environmental or manufacturing background
    • Good administration and organisational skills is also essential
    • You will have knowledge and experience of managing a wide range of customers with different expectations and have the ability to identify sales opportunities
    • Knowledge of South Wales geographical area
    • Intermediate level computer skills including Microsoft Word, Excel, PowerPoint, Outlook

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