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Helpdesk Analyst
This job has expired, and cannot be applied for.
- Posted By: Petrie Recruitment
- Address:
- Contact: 02920 440 990
- Date Posted: 1st Aug 2008
- Salary: Depending upon previous experience
- Location: Bridgend
- Reference Code: PR2436
- Views Since Posting: 92
- Full Description:
Job Elements: -
• Assist with user queries and all aspects of helpdesk support call management.
• Ensure customer service level agreements are met.
• Quality Assurance checks on system upgrades.
• Support a team of Project Managers.
The ideal candidate will have:
• Ideally educated to degree level.
• Previous experience in an IT helpdesk/support role.
• MS Access and or SQL skills. Query/Report writing skills.
• Customer focused and excellent communication skills.
• Able to meet tight deadlines and targets.
• Technically literate – Microsoft Operating systems/MS Office.
For further vacancies, please visit www.petrie.co.uk
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