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Collections Advisor

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  • Posted By: Hays Contact Centres
  • Address:
  • Contact: 02920 394525
  • Date Posted: 4th Jul 2008
  • Salary: £15200 per annum + Excellent Benefits
  • Location: Cardiff
  • Reference Code: 3852048
  • Views Since Posting: 8
  • Full Description:

    Making and receiving calls, dealing with customers regarding the arrears on their mortgages
    Negotiating arrangements to clear the arrears
    Negotiating new payment plans
    Delivering excellent customer service
    Dealing with emotive issues and customer complaints
    Handling problems efficiently and providing solutions
    £15,200 per annum plus benefits
    Working in the City Centre of Cardiff
    Monday - Friday
     

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