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Customer Services - Financial Services

This job has expired, and cannot be applied for.

  • Posted By: Red Recruitment
  • Address:
  • Contact: 02920 414991
  • Date Posted: 23rd Apr 2008
  • Salary: 13345
  • Location: Cardiff
  • Reference Code:
  • Views Since Posting: 14
  • Full Description:

    Customer Services Advisor

    £13345 + half yearly bonus (up to £750)


    Call Centre Experience?

    Looking for 9am to 5pm working hours?

    We are currently recruiting for a Customer Services Advisor based on the outskirts of Cardiff for a Financial Services Organisation.

    Job Description:

    • Answer inbound customer calls relating to new mortgage business.

    • The ideal candidate must hold good rapport building skills and be able to communicate in a positive and enthusiastic manner.

    • Possess a good working knowledge of mortgage products and services to ensure customers receive accurate and consistent information.

    • Ability to handle difficult and sensitive customer complaints including judgement around appropriate escalation.

    Benefits:

    ** On-site parking, close to transport links and local amenities.
    ** 21 days holiday
    ** Health Insurance after qualifying period
    ** Pension scheme in place
    ** Employers saving plan offered.

    If you are interested or would like more information then please do not hesitate to contact Rachel at Red

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