Part Time Customer Service Advisor Jobs in Cardiff on your local Cardiff jobs site. Careers in Cardiff, local employment and work in Cardiff.
Job Search
- Sales / Telemarketing
- Customer Service / Call Centre
- Engineering
- IT
- Public Sector
- Technical & Maintenance
- Business Development
- Manufacture and Production
- Marketing
- Graduate Opportunities
- Telecommunications
- Health & Safety
- Driving Instructor Training
- Travel
- Banking and Financial
- Nursing / Social Care
- Business Opportunities
- Accounting
- Admin/Clerical
- Management
Part Time Customer Service Advisor
This job has expired, and cannot be applied for.
- Posted By: Red Recruitment
- Address:
- Contact: 02920 414991
- Date Posted: 8th Oct 2008
- Salary: £14k - £15k pro rata
- Location: Cardiff
- Reference Code:
- Views Since Posting: 355
- Full Description:
Job Title: Part Time Customer Service Advisor
Salary: £14k - £15k pro rata
Job Type: Permanent
Hours of Work: Monday-Friday 4pm–8pm, Saturdays 9am-1pm (1in4)
Wanted....
Experienced customer service advisors who can commit long term to working evenings and one in four Saturdays.
Who Are you?
An experienced customer service advisor with at least 12months continuous experience in a customer focused role.
You are mature, reliable, enjoy building rapport with customers and can empathise with their circumstances and putting them at ease.
You have a warm, professional telephone manner, effective communication skills and can gather information quickly and accurately.
You have the desire to work hard and do well with a positive attitude and enjoy working as part of a team.
You are PC literate and have a keen attitude to learn and continually improve their skills.
What will you be doing?
Making a pre arranged call to customers to complete essential information on their requested applications
Answering inbound calls within agreed service levels and ensuring enquiries dealt with meeting customer and company expectations
Using customer service skills such as empathy and rapport building to put customers at ease when obtaining potentially sensitive information
Using effective questioning to gain the right information and recording their details completely and accurately
Discussing “next steps” with customers and advising them how best to proceed quickly with their application
Adhering to all company policies and procedure and FSA legislation
Working as part of a team to share information and hit deadlines
What Benefits will you get?
Good part time working hours to fit around your home life and other commitments
Very competitive pay rates (£14000 - £15000 pro rata)
Paid holidays
A fun, flexible working environment
Recruiters
Advertise your job now Set up an online account and begin recruiting today
Speak to one of our specialists to improve your recruitment contact us .
