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Call Centre Advisor - Customer Service

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  • Posted By: Hays Contact Centres
  • Address:
  • Contact: 02920 394525
  • Date Posted: 6th Oct 2008
  • Salary: £13800 per annum + Benefits & Bonus
  • Location: Bridgend
  • Reference Code: 3853389
  • Views Since Posting: 20
  • Full Description:

    Working for a leading financial services organisation with excellent benefits and career opportunities, you will be providing excellent customer services to existing customers
    Dealing with inbound calls from existing customers
    Updating customer account details
    Problem solving & complaint handling
    Delivering excellent customer service
    Identifying sales opportunities and maximising business opportunities 
    Update customers on all products and services  
    Proven experience in a customer service environment (face to face or over the phone)
    Ability to work to targets

    Salary £13,860 per annum rising to £14,810, plus commission with OTE £15,500 per annum
    Excellent benefits package
    Various Shift patterns available Full Time Days - 35 hours per week, working on a shift between 6am - 2pm
    Full Time Nights - 35 hours per week, working on a shift between 8pm - 6.30am  
    Full Time Hours - 35 hours per week, working on a shift rota Mon - Sun 8am - 10pm
    Free Car Parking on-site
    Canteen on-site
    Excellent benefits and staff discounts available

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